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Forum Posts

Resolved! Billing

Billing me $40/month when plan is $30/month! Can this be corrected/adjusted?

dgsaxton by Novice II
  • 5543 Views
  • 6 replies
  • 0 kudos

For those with a phone not compatible on new plan...

I just got off chat with the answer to why my Moto G Power(2021) is not compatible. I was told the hardware in the phone doesn't match what is needed for the new plan and also had something to do with the technology and the new card they are sending ...

Anonymous by Not applicable
  • 4309 Views
  • 1 replies
  • 2 kudos

2 phone numbers, 1 phone

I have service thru a different provider however subscribed to a Visible package with a new/different number for business reasons (not wanting clients to have my “true/personal” number). Is there a way to use this second Visible line without going in...

TNT by Novice
  • 3020 Views
  • 1 replies
  • 0 kudos

Velle compatibility

I just found out the hard way that the velle app has a known issue with visible, that they aren't compatible and the credit union suggested I put a request in your suggestion box. Thanks!

eSIM install on an unused iPhone 14 Pro

I have a new iPhone 14 Pro that does not yet have service. I have a phone number I want to use on it, how can I activate it and the number using a Visible eSIM? Apple suggests using a QR code. Is that available from Visible?