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Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Invalid Destination Address / Visible support

2 year visible customer here used to have a galaxy s9 no problems there, a few weeks ago I purchased a Pixel 6 from the google store and activated it with the new E-sim option (used to have a physical sim). Pretty much immediately noticed I wasn't re...

Resolved! avatar selection limited; any help appreciated

Hello new friends,Individualizing one's profile herein by avatar selection is poor.If one has a better preferred avatar in mind, does any mechanism exist to import it, please?Of course, no IP, rude or advocacy symbol is proposed. Not a joke or trick....

Samsung S20 Ultra 5G

Is there a difference in the Samsung Galaxy S20 Ultra and the Ultra 5G? I have a Galaxy S20 Ultra 5G. It has been paid off with US Cellular so it should be unlocked. Why is my phone not compatible when the S20 Ultra is on the compatible list?

referral credits not transferring over

Is anyone else having a problem with referral credits not transferring over to be a usable referral credit? Some of my credits do show as a usable credit, I noticed under payment history these credits show as a $20 credit. 3 of my credits show up as ...

luvbug by Novice II
  • 4714 Views
  • 6 replies
  • 1 kudos

Email address

I was a customer in FEB 2022 and left Visible to try out another cell provider. Now I want to return to Visible but it will not let me reuse my old email address. The old account still pulls up and lets me log in but will not let me restart service e...

suds by Novice II
  • 14021 Views
  • 13 replies
  • 5 kudos