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Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Physical SIM to eSIM for existing customers

I have some good news to share with you guys who want to transfer their physical sim over eSIM. I have successfully transferred my physical sim to eSIM from the app itself. On the phone app there is this transfer feature under YOUR DEVICE. After that...

bpositive by Intermediate III
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  • 3 kudos

Starting

Hi! I traded my phone to Apple and the new one arrives tomorrow. When setting it up with the esim, do I choose my current provider or choose none/other? I wasn’t sure because: I have Verizon for my old phone so I would choose this if I was keeping it...

it shouldn't be this hard

My wife has a samsung galaxy S21+ and the screen died. We started going through visible (assurance) to get it replaced, and we were told that since it's so new we can just work through samsung to get it replaced. What a nightmare. At every turn it's ...

cancelling service?

Visible can't figure out how to transfer service to a new device for me. Have been without cell service for over two days now.Custoemr/tech support syas they are working on it but no results, just saying they will email me or send me a DM in 4 hours ...