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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Changing Password

Been attempting to change account password for several days now. Used both Web site and app to request the SMS with reset link. Nothing ever shows up. Have passwords been locked since the data breach incident?

Anonymous by Not applicable
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You stopped supporting my phone without explanation

I have a PIxel 4a and visible was the service I started it out with. After a year excellent service I had to temporarily switch to Google Fi as I was working somewhere where Visible service was out of reach. A month later I went to switch back and wa...

Zork by Novice
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customer service or lack of.

Wow Chat service has sure went to heck. Three days trying and each time over fifty people ahead of me and after forty minutes I had over thirty ahead of me. The last two weeks I have had next to no Data available on phone and when in high speed area ...

New customer/data freeze

Hello. I received my new Moto G power yesterday and started out good but by last night data seemed frozen or capped and only emergency phone calls were possible. At least twice there were messages that Visible had stopped my data access. Today is no ...