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Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Unable to join or start party

I have been trying to leave my current party, which only has three members. However, when I try to leave it, join another party, or start my own party I continually come across these errors: "Account exists in the group membership" and "Account Alrea...

mvill by Novice
  • 2398 Views
  • 2 replies
  • 0 kudos

Everytime I've had a service issue, this is what fixed it.

I have had visible service for about 9 months. There have been four times during that nine months when my service suddenly just quit working. The first time, I contacted visible and we tried to troubleshoot my phone multiple different ways. None of t...

Resolved! Fedex Delivery

I have ordered new phone a week ago, but due to extreme weather conditions fedex has not started to ship yet. It is stuck in Memphis from a week. Is anyone having same issue? Can visible help with this issue?

bpositive by Intermediate III
  • 3574 Views
  • 3 replies
  • 1 kudos

Resolved! Voicemail Set up

I just activated my visible account and i am trying to set up my voicemail on my Iphone 6splus but i keep getting the voicemail error please try again later has anyone had this issue?

EIC2019 by Novice II
  • 94528 Views
  • 8 replies
  • 1 kudos

Frequent Signal Lost

It has been a year I am with visible. But currently, I have seen signal lost on my iphone 12 pro max. However, it is connected with wifi. Is someone getting same problem?

bpositive by Intermediate III
  • 2044 Views
  • 2 replies
  • 2 kudos