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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Issues with Visible reconnecting service

One week ago, my daughter's service was disconnected because I failed to update her account with my new CC (my fault and I own). The phone was disconnected and we immediately updated the account with the new card and connected with the help desk. The...

jamesm by Novice
  • 3303 Views
  • 2 replies
  • 1 kudos

Verizon Samsung Galaxy S21+5G

Does anyone know how to make an unlocked Verizon Samsung Galaxy S21+5G compatible, if possible? Although the model is listed on Visible's website as compatible, it says it isn't when running the EMEI.

"Which men? Top. Men."

Is there anyone who can actually tell me what's happening to my ticket?My Visible experience started with two failed digital Sim attempts. After putting in the physical SIM and starting the port it looked like things were improving. They were not. Th...

hofo by Novice II
  • 2690 Views
  • 3 replies
  • 2 kudos

No data on specific tower/band

There is a tower I drive by frequently, that causes my service to cut out until it switches to another tower, or unless I disable the affected band (13). TAC-ECI: 39801 - 39753474eNB-LCID: 155287 - 2NID: 74 - 1PCI: 223Band: 13 AFAIK, this tower only ...

Bolter by Novice
  • 1950 Views
  • 1 replies
  • 1 kudos

Duplicate automated SMS messages

Just two days ago, I started receiving several copies of the same automated SMS messages. I'm receiving several copies of messages from Square, Amazon, and BofA. Anyone else experiencing this issue?