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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

SMS texting won't work on brand new Samsung A54

Just upgraded to a new Samsung A54, and my SMS texting will not send or receive.I have been able to switch to use Facebook Messenger to contact most people, but there are several of my contacts that do not use Messenger, and only can contact me throu...

How to upgrade plan

Hello my name is Angie and I am having trouble getting my phone plan upgraded I am unable to be here to sign for the FedEx package, so I am unable to receive the new Sam’s card to do this how can I get help for this, thank you

PLan Upgrade

Keep getting emails from visible to upgrade. Do I have to? I like my service.... and the $25 month.

oggman by Novice II
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2-step verification but lost phone

I lost my phone and am looking into ordering a new one, but I've come across a major issue. I need 2-step verification to log into my Visible account (to switch phones), but I currently don't have a phone to verify. When I try to use the Contact Us f...