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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Promo Code

Visible sent email saying I had to upgrade phone and would get $100 Amazon gift card after paying 3 months of phone bills. I was already on their plan but upgraded which I did not want to do. First code received did not work on Amazon. Second code re...

mel50 by Novice
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Using Visible WiFi calling to US from Europe

I set up Wifi calling on my Visible and my wife's Visible plans. While the "features" charts indicate Wifi calling (from OUTSIDE of the US to the US) is on both Visible and Visible+ and free, the human being I (finally) got in contact with via Chat i...

aidacra by Novice
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Samsung A52 non compatible

Is there anyway too make it compatible. It not a old phone and phones in 2021 should be compatible with visible. They gave me a option to swap it for a cheap tcl no thank u. My phone is way powerful then that piece of crap. Talk to a rep they give th...

Online account info

I have a question regarding the Visible online account. I am trying to help someone get a FL drivers license and they of course need two proofs of address. We have one and was hoping to use Visible as a 2nd. What I need to know is if there is a way f...