Need help?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Resolved! Can I use a Verizon Hotspot device with my Visible SIM?

Since Verizon owns Visible, can I buy a used Verizon hotspot device and use my Visible SIM in it?Yes, I know that my phone can serve as a hotspot, but the advantage of a real hotspot is that they have antenna jacks where a stronger external antenna c...

Harrkev by Novice
  • 665 Views
  • 3 replies
  • 0 kudos

Need to port a number from Google Fi

I need to port a number, but seems like Visible has already assigned a number on the eSIM. When I try to activate it says there was a problem and contact care, but there's no way to contact care other than the bot. The bot doesn't give specific infor...

Server problem

Trying to pay my bill since yesterday keep getting message server error please try again in 30 minutes. Is their another way I can pay my bill?

PDF bill

My company will reimburse my phone bill but I need to submit a bill/statement that shows the phone number and the amount for my phone for each month. Has anyone else needed this for their work and what is accepted?