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Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Resolved! Can't tether via USB

I'm using a Moto G Pure to connect to Visible. I can connect a computer to the phone via WiFi, but not USB. When I try to turn on USB tethering, it "checks the subscription" and then refuses to turn the USB tether switch to the On position. It does t...

Resolved! Unable to text one person (Android/Google Messages)

Hello, I am a pretty new Visible customer, and in my house, we have three people with Visible accounts now. I am having issues texting one who hasn't activated his service yet, but I am wondering since he is in transition from Mint to Visible if ther...

Texting Issues with Google Messages

Hello peeps! I have a Samsung A52 FiveG. I love my phone but have an ongoing issue that I haven't been able to fix. I don't know if the problem is my phone, Google Messages app, Visable or maybe me. I also use Signal, WhatsApp & Facebook Messenger to...

baturro by Novice III
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  • 5 replies
  • 1 kudos

Resolved! No charger?

Just got my phone and there's no wall plug for the charger and the cord is double sided usb. Is this normal?

Nik_88 by Novice
  • 4570 Views
  • 3 replies
  • 1 kudos

trying to start service

i have been trying to get service started and am getting nowhere the chat just stopped and the reset link will not be sent to me and can't talk to anyone on the phone