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Resolved! Sprint to Visible nightmare

On 8/24, 15 days ago, my family switched to Visible. I did an eSIM. Once my number ported, I was still not able to receive calls. I logged a ticket that same day. I also noticed that my apple watch was not able to make calls without my phone turned o...

Reactivated service 5 Days ago, still waiting.

I made a payment to reactivate my service on 08.03.21 but I'm still waiting for my service to be restored. The app continually says "Please wait for service to be restored. This may take a bit" if it doesn't crash first.Customer service is incredibly...

Anonymous by Not applicable
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Using Phone Overseas

I'm going on a cruise in Europe and then the Caribbean. How can I use my iPhone with the Visible plan? Has anyone figured out a way to do this? Rent a wi-fi device for this? New sim card? I'll need it especially with all the COVID stuff and testing a...

Cannot activate my service

After about a week of receiving my SIM card and trying to activate my phone I’m still stuck without service. I was told to update my payment information @TJ but I already paid. And even if I do try the website nor the app give me an opportunity to do...