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Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

"Server Unreachable" message when placing a voice call

Has anyone else ever received a "Server Unreachable" message when placing a voice call?This happens when I attempt to make a call to a single phone number. The phone number belongs to a cell phone that has Google Fi service. When I attempt to make a ...

Lack of Service

For over a week I have been “chatting” with Visible help. I have spent hours using their chat system which does not accommodate difficult problems well at all. I have had no service for a month after I got to Kentucky. We have tried so many different...

Visible's website can't validate my address

I've been trying to get sim cards for me and my wife for months now. Visible's website doesn't recognize our address (you can find it on Google Maps, Apple Maps, Waze, etc), not allowing us to finish the transaction. Support has been completely usele...

ubar by Novice
  • 5856 Views
  • 5 replies
  • 1 kudos

internet access

i have my new ZTE phone and s small router, i have reset everything , but when I try connect through my router....it says internet access, but i cannot pull up a web page. Has anybody seen this. any help

daren by Novice
  • 5010 Views
  • 3 replies
  • 1 kudos

Cannot get Visible to approve a phone order

I have been approved for a phone through Affirm and Visible (for the 2nd time in a year) has never honored the request and my orders disappear. Why does Visible not want to fulfill my request for a phone? Visible chat workers are friendly and all but...