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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Cannot access account due to 2 step authentication

PLEASE!!! SOMEONE HELP ME THROUGH THIS!!! Yesterday evening I noticed I could not use my cell phone service, unable to call out, receive calls, make/receive texts. I don't recall getting a text reminder for bill payment or an email reminder regarding...

Travel to Korea

If I travel to South Korea will my phone be able to call and text the US? I know I can be in the USA and text a number in South Korea, but can my phone PHYSICALLY be in South Korea and text a number in the US?

Won't apply advertised deal

You are still advertising the $15 for 12 deal on your website and app. Why won't it let me apply it on the payments page?

Lacara by Novice
  • 2 replies
  • 0 kudos

AirPods Pro 2 Promotion

I am new to Visible and would like a new number. I am also going to get a new phone, and I came here because of the free AirPods Pro 2 offer when I buy a new phone. However, it says that I must transfer a number to Visible. I would like a NEW number ...

poTa10 by Novice
  • 3 replies
  • 0 kudos

no service issues

I haven't had visible for real long, few months now I think. Got visible towards end of 2022. 30$ for true unlimited simple as that = awesome. Best deal for phone service anywhere. Haven't had a problem, until Jan 23rd 2023. It all sudden had no serv...