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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Community email verication

App will not accept email address says it is already being used. I have tried to sign up several times and that may be the issue. Please help to correct.

Randal by Novice
  • 254 Views
  • 0 replies
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Validation email not coming thru.

I've not been able to activate service due to the validation email not coming thru to my email. Got ahold of a live agent, he checked the email address and said they've been sending and to check my spam/junk folders. I did so, nothing there. He re-se...

David1 by Novice
  • 592 Views
  • 1 replies
  • 0 kudos

On free trial, how to program primary vs secondary

Had a very easy time downloading everything for the free 15 day trial. I was not paying very much attention when they were discussing how to set up primary vs secondary on my Iphone. My old number is set up right now as primary. My goal is to compare...

mm2 by Novice
  • 334 Views
  • 0 replies
  • 0 kudos

Free Trial Question

I just started the free trial today. My question is: does the free trial include the 5G Ultra Wideband and Premium Network Experience? If I'm interested in the $25/month phone plan, I want to make sure I'm comparing apples to apples. Thank you!

rdoney1 by Novice
  • 597 Views
  • 1 replies
  • 0 kudos

Resolved! Visble sign up

Hi folks,I have started a new account and while clicking through the setup pages, I clicked on "check out" but it's greyed out and I can't pay to complete the purchase. I tried re-booting, different browsers and VPN on and off. Don't know what to try...

o944 by Novice
  • 1186 Views
  • 2 replies
  • 0 kudos