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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

No redemption promo code emailed...

Hello! I have inquired via Visible chat various times and gotten no helpful response. I need my redemption promo code for the $200 gift card. I should have gotten one by email back in January, after my 3rd bill paid, but I did not. Help!

Magpie by Novice
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Do NOT Update Your Service

Do not update your service! I mean it. Received this ‘cool’ email from Visible saying that I am eligible to update the service to a better network coverage but this would require changing the plan. The email said it would be at the same cost (making ...

Trial number

I recently signed up for the free 15 day trial. If I designate the Visible number as primary for the trial can I still get calls on my old number?

No gift card received

it said that I’ll be able to redeem this offer after making 3rd service payment on 12/26/2022. Now it is Feb, haven't received yet. What's going on

Visible denies gift card to BYOD customers

New customers who bring their own device (BYOD) and fulfill the following conditions are eligible to receive a gift card:New members who (1) purchase a qualifying device or bring their own, (2) transfer their existing phone number from an Eligible Ca...

centu by Novice
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  • 2 replies
  • 0 kudos