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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

S20 ultra 5g is incompatible with visible?

At the moment I'm using PagePlus cellular which also uses Verizon network. Everything works, no problem. Unfortunately, visible compatibility software tells me my IMEI/phone is incompatible with visible. Is it only me or do all the Samsung galaxy s20...

Incorrect Verizon Account Number Message

If you’re getting a message indicating that you have entered an incorrect Verizon account number but you really haven’t, try entering the account number without entering any of the numbers after the dash.

EWHarris by Novice II
  • 2 replies
  • 1 kudos

Order not going through Visible system

I have placed an order for a phone 2 times with Visible. I am being told that the order has never been received. I do receive an order number from Visible and I also receive emails that pmt has been sent to Paypal. I have spent 4 hours trying to get ...

oldman by Novice
  • 2 replies
  • 0 kudos