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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Phone says not registered on a network

I've had Visible since March of 2019. Considering the price ($25/mo with Party Pay!), I've been pretty happy with it. Lately, however my Galaxy S9 would often drop calls, so I thought maybe I needed a newer phone. Got a Galaxy S215G, unlocked. I trie...

DTSF by Novice II
  • 3 replies
  • 0 kudos

Apple Watch series 7 cannot activate over a month now!

I have spent hours in the chat waiting and it has been over a month now. I had an open case with Visible closed saying my watch would work, and it still doesn’t work with Visible. I had a series 5 that worked. Now I cannot get my watch to activate an...

stpete by Novice III
  • 7 replies
  • 1 kudos


Visible Service, LLC. Is their listing. The BBB has the following listed first. I would put a hint hint on the last sentence. THE FTC On April 28, 2021, Better Business Bureau was alerted to a telecommunications business operating as Visible Service,...

Mpdcnva by Novice III
  • 8 replies
  • 2 kudos

Without a connection for more than 2 days due to port in

Hi, First time posting here. I tried to port from Mint to Visible yesterday. After paying for the first month's service fee, my Mint mobile stopped working. But till today, my visible connection is not active. I tried reaching out to Visible chat sup...

BRT by Novice
  • 0 replies
  • 0 kudos