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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

No phones delivered to Alaska?

I was told today via chat that visible DOES NOT deliver phones to Alaska, while on multiple occasions I've seen them advertised on TV out here. It seems a bit counter-intuitive to advertise somewhere that customers can't even begin to start a plan. I...

Phone boot splash screen

I'm just curious if I should be seeing a visible phone boot splash screen after swapping service. Whenever I reboot my phone I still see the T-Mobile shutdown and boot startup screens. I have confirmed I'm on the visible Network my phone number was p...

94tbird by Novice II
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