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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Refund please

I’m not a customer of yours but I was charged a fee from you guys why is that It was for $7.98

Change payment due date.

I want to change the payment due date for one of my Visible lines. Visible Customer Service wasn't able to help. How can I change the payment due date?

JMT by Novice II
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No internet connection

I have an iPhone 12 running iOS 16.0.2. I have been a T-Mobile customer but wanted to give Visible a try. I signed up for the trial program and had the Visible account placed on an eSIM on my phone along with my physical T-Mobile SIM. Everything seem...