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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

My Name

I was making my account here and put my full name in and was told my last name was bad or a bad word. So I will not put it here but it means happy besides not straight and 3 letters. And it is my last name so I am a bit upset that it was called bad. ...

Pin

I received an email from Visible that my pin to transfer from old carrier was incorrect- I located the correct pin and in the email it said click here to enter new pin and it just brings me to an overview of my account with no place to enter pin plea...

Primary & Travel numbers

My new service has the default line as travel rather than primary. The primary line say it is still on Verizon rather than Visible & I can't change it. Does it matter for any reason?

rickd5 by Novice
  • 1208 Views
  • 1 replies
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Lost phone through FedEx

FedEx needed a signature and I was not home when they came. I was told days later by the FedEx driver that the package gets returned to sender. This all began May 23, 2023. FedEx says the phone is still out for delivery. There's multiple tracking num...

may1721 by Novice
  • 616 Views
  • 1 replies
  • 0 kudos