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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Moto G Stylus 5G from the Visible Store...

Hello! I'm a happy Visible customer for a year and a half now. I have the basic Moto Pure phone provided as a trade in for my LG Stylo 5 from Boost Mobile in March 2022. I'm mostly happy, although at peak usage times The bandwidth is much to be desir...

Visible Care I better hear from you by 9/27/2023

On 9/22 I had a 6 hour LOS due to storms, started at 8 ended at just before 2. My phone didnt reconnect even after reboot, virtual assistant reprovisioned sim causing a sim provisioning issue promised a resolution in 2 hours at 1613 service wasnt res...

How do I buy a SIM card?

Using the IMEI number will report the phone is locked or incompatible, which is incorrect. I've run into this with other carriers and a SIM card works. But visible no longer seems to offer the option of buying a new SIM card. I refuse to buy a new ph...

Golgotha by Novice II
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Shipping / Billing address issue

I am trying to buy a phone for my daughter. I live in rural CO and we do not get home mail delivery... like it's not even an option for us. So we use a PO Box for all US mail. That said, Fedex and UPS reliably deliver to our home. I am trying to figu...