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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

getting help

Dear all users: This is a user help forum. We true can sort some issues. However we are not CS. So if you are having issues such as no service and turning off and on the device, Turning off and on Airplane mode doesn't work Than I would suggest you c...

New SIM card

I have my new SIM card, be want to make sure that I will NOT loss my contacts & photos, etc. Do anybody know if they will be lost or not? I have a Motorola phone & not sure if my info can be stored in a cloud or not?

Annoying letters about upgrading

I keep getting letters telling me I need to upgrade. I did! I received and inserted the new SIM card. Why am I still getting these reminders (demands) that I upgrade? I've just been ignoring the letters but I worry that my service will be affected if...

RonHR by Novice
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Changing from Visible to Visible+

From various posts I thought I could get better answers here in community than chat or phone call. I have the visible plan on one of the phones in my family. It’s a iPhone 7S Plus. The data is terrible. I have done all of the suggestions I could find...