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Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Visible Sim Card

How long would I have to activate a visible SIM card once received? I have a iPhone 12 Pro Max so was wondering if my phone is compatible too.

Visible App Issues

During my porting process, I ended up with no cellular data access. I have found that you cannot get to the Visible app login screen without cellular data working. It says I am having problems and to try againI need to redownload my eSIM. Any solutio...

Resolved! International text via wifi

I have Visible + and will be traveling to Honduras (Roatan) in the next month. I understand that I can not typically get calls & text (via roaming), but confused if I can still receive or send them while on wifi? I did a live chat and it sounded like...

CalisMom by Novice II
  • 9123 Views
  • 6 replies
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Visible; Terrible Website, Terrible Support

I tried to sign up for the 15-day free trial for my father. It wouldn't let me as it stated the email is already in use by another account. So I tried to reset the password but it stated his email did not exist in the system. I then tried to sign up ...

Is there an option for 'private' support with Visible?

When looking for support I see that I can chat with a bot, make a post on twitter, send a message with Facebook or post here on this forum. The bot does virtually nothing and I don't use twitter or facebook so this forum appears to be the only way to...

chmedly by Novice II
  • 1330 Views
  • 1 replies
  • 0 kudos