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Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Trade in Cancelled

I purchased a new Iphone 15 but my order says that the trade in was cancelled. How can I get the trade in reinstated? Old phone is Iphone 11 pro max. TIA

kkelton by Novice
  • 929 Views
  • 1 replies
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Refund please

I’m not a customer of yours but I was charged a fee from you guys why is that It was for $7.98

Change payment due date.

I want to change the payment due date for one of my Visible lines. Visible Customer Service wasn't able to help. How can I change the payment due date?

JMT by Novice II
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  • 3 replies
  • 0 kudos

No internet connection

I have an iPhone 12 running iOS 16.0.2. I have been a T-Mobile customer but wanted to give Visible a try. I signed up for the trial program and had the Visible account placed on an eSIM on my phone along with my physical T-Mobile SIM. Everything seem...