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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Resolved! 13 Rings before voicemail picks up

I just put in new sim and reactivated for the network upgrade. My phone rings approximately 13 times before going to voice mail. Does anyone know how do I get that closer to 5 rings, or 20 seconds? Did the same activation to my wife's phone and hers ...

DDrake99 by Novice II
  • 2939 Views
  • 3 replies
  • 0 kudos

Slow mobile data

I'm in southwest Washington state and I have had Visible for several months. I love Visible and I have two phones and hence two hotspots. Recently I began to experience extremely slow mobile data. So slow it was unusable. About that same time I had u...

billing

I am getting this messageSomething went wrong. We are working hard to fix that. Will this be resolved later today so I can pay the bill?

Bon by Novice
  • 602 Views
  • 1 replies
  • 0 kudos

pay bill

I cannot pay my bill. This is the message I get. Something went wrong. We are working hard to fix thatWill this be resolved later today so I can pay the bill?

Bon by Novice
  • 1071 Views
  • 2 replies
  • 0 kudos

Not connecting after loose service

I have a iPhone XR and when it looses service it doesn’t like to reconnect to the visible service automatically without me turning on airplane mode and then turning it back off. Anyone have this problem?