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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Locked out of account

Despite already paying my subscription fee on april 30, 2023 , my account says I did not and disconnected my service.Moreover, now to even login to my account, I need to enter a passcode that is sent to my phone but my phone only receives a message t...

Multiple phones on one account

My wife and daughter already switched to Visible, however have to pay two separate bills. Now myself and my other daughter want to switch. Is there a way to have four phones on one billing account?

IMEI #'s

Imbeing told My Samsung A42 is not compatible with the new networkI went to this sight & it says the IMEI #'S are compatibleIs this sight not set up for the new network yet to check compatible IMEI #'Shttps://www.visible.com/byod-result

Android A42 & new network

I have an Android A42I received a letter in the mail about a need to upgrade to the new networkI tried to do the upgradeIt is telling me that My phone is not compatible with the new networkI talked to some one on the chat line they told me that even ...