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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Resolved! Newbie can't transfer number from VZW

Hello, and thanks in advance for reading what may be a long message. I am totally blind,, and was unable to use the chat feature with the software that reads my screen. I have signed up for service with Visible, but seem to be unable to port over my ...

Lisasali by Novice II
  • 6 replies
  • 0 kudos

Dialing Extensions

My phone does something very odd, when I'm attempting to dial a number with an extension, I will hear the service state, "Attempting to Connect" then my phone hangs up. Phone: Blade X1 5G Any Ideas?ThanksPhilip

Visible App on iOS

As of 20230104 I have the following issues and will start a chat with helpdesk shortly:Visible app is in a loop continually wanting to switch to my old phone number. That process is complete and old phone number works yet the Visible app still wants ...

ApexRon by Novice
  • 2 replies
  • 0 kudos