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Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

No longer compatible?

We signed up for Visible in July of 2022. We upgraded to Galaxy s20 G5 phones with two that at the time were compatible. Now Visible says they are upgrading their network but one phone is no longer compatible. The other, (exact same model) is just fi...

1) No bars and 2) can't get a link to reset my password

It started out that I don't have any bars. This happened twice before and when I updated my iPhone XR software I got bars again. This is the 3rd time in 6 months and I have no bars; no cell, no cell data, no messages. I couldn't sign in to my account...

U.S. Bank Verification SMS

Since switching to Visible two days ago, I have been unable to receive verification code SMS from U.S. Bank. All other text messages are coming through. All other verification codes from other institutions are coming through. I have an iPhone 14 Pro ...

Virtual Gift Cards

I received my code for the virtual gift card this morning but there was no information on how or where to redeem it. Any help or suggestions?

eSim upgrade

I’m trying to upgrade to the visible+ plan. Went through the steps in the app. I don’t get an option for eSim and they placed an order for a new SIM card. So then I went to attempt an eSim and it wouldn’t let me because I had an existing order. Any w...

fdorogi by Novice
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