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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Charged extra $100

My monthly service fee is $30 a month, which I paid on February 28th. Why was I charged an extra $100 on March 2nd? On my bank statement, the charge is listed as, "PRE VISIBLE LOC: LONE TREE CO".

My Texting Now Working

Contact an Agent on Chat, confirm your account Email, follow the Agents instructions. My wait time for an Agent was 70 minutes. However, my texting is now working. Thank you Agent Amy‌‌‌‌‌‌‌‌

MikeN by Novice III
  • 1771 Views
  • 5 replies
  • 0 kudos

Texting is working!

My texting is now working. I was able to get through to support on Chat at 0345 and they fixed it!

gmanurse by Novice II
  • 1730 Views
  • 5 replies
  • 1 kudos

Promotion offer

I have ported to visible mobile 3 months back and bought iphone 13 but i am yet to receive gift card of $300