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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Order not going through Visible system

I have placed an order for a phone 2 times with Visible. I am being told that the order has never been received. I do receive an order number from Visible and I also receive emails that pmt has been sent to Paypal. I have spent 4 hours trying to get ...

oldman by Novice
  • 2 replies
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Set up service

Hello, I have been trying to switch to visible service, but on the app it keeps saying there is an error just for the trial. Then I was just going to sign up but now it tells me there is no number with my zip code but I’m trying to keep my same numbe...