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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Still not able to receive text messages

I am still unable to receive any text messages. I can’t get through to customer support I’m getting very frustrated! I can’t access my accounts. Is there any signs of this issue being resolved yet??

New SIM card won't activate.

I have an iPhone 11. It has been working on Visible for years. I received a new SIM card today as part of upgrade. I installed the new SIM, and now the phone will not activate. I have no service. Anyone know how to resolve this?

Dogbone by Novice
  • 5806 Views
  • 14 replies
  • 1 kudos

Text Messaging Service

Hello, I have a Galaxy S21+ and noticed yesterday that I was receiving no text messages. Then a little later when trying to log into my bank, I am unable to log in because my verification code is not being sent via text. I'm unaware if people are rec...

Is there activation today?

I paid my bill then my service completely halted. I missed my payment deadline last night and they cut me off. I woke, realized and immediately paid.nothing happened. On the website it says thank you for paying your bill. It may take a few minutes to...

Jenx by Novice III
  • 399 Views
  • 0 replies
  • 0 kudos

Switched to New SIM

Hey All! I'm looking for advice. I'm coming on two weeks without service after switching to Visible's new SIM and new updated plans. I have been on more technical chats than I can count and cannot seem to get this resolved, including two 2 tier teams...