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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Phone Service Activation

Hello how long before I can use my phone again with this new service?!!! I was a Verizon wireless customer for years paying $30 monthly and I was due to paid for this month 11/09/2022. But I switched to Visible so will I be able to use this service s...

There needs to be some way to disable Email-to-SMS spam

Here's the issue, I get nothing but spam text messages all throughout the day. Not from phone numbers, but instead from email addresses. It's always outlook or hotmail email addresses just sending me mountains of spam at all times during the day, and...

SIM Swap?

Just bought a new iPhone and transferred in a line from a different carrier. I also have another iPhone and another line on Visible, and am wondering if I can swap the SIM cards since they're both Visible, or if that will cause problems with my new p...

jcross by Novice
  • 1 replies
  • 0 kudos

Not able to activate new phone

I purchased a new iPhone 14 Pro from Visible to replace my iPhone 7. I went through the process of transferring the info and then proceeded to the Visible app on the new phone. I always get to the point of sending the code via SMS to my Visible mobil...

swoopusa by Novice II
  • 15 replies
  • 0 kudos

Can't get text when I'm in MX

Secure access to some sites needs codes sent thru SMS.Does my plan Visible+ allow receiving text sent from US when I'm in Mexico?

AlainG by Novice
  • 0 replies
  • 0 kudos