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Forum Posts

Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Your SIM is Not Supported - and now not working

I have a few numbers/phones with Visible and have been pleased with service and support but yesterday was a curveball. This has to do with some travel to Europe in the future (visible does not support service) and how to maintain some level of servic...

jjfee by Novice
  • 2145 Views
  • 1 replies
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CAN NOT order a phone and service plan!

I have been trying to order an additional phone. I already have 2 accounts with you. I get all the way to the end of the ordering processes and I just keep getting this message - "Looks like there's an issue with the payment method you entered. Pleas...

Help with an issue

I have tried to set up a line of service with Visible. Cannot get past the payment step as my credit card address is a PO Box. I do not have any online payment systems either. Chat was not any help.

Phone number port error

Just got a new phone, switched from T-Mobile to visible. Confirmed via IMEI that my phone was functional with visibles phone network. Got my sim, tried to put it in my new galaxy S-21, got the email that my number was ported over successfully >24 hou...

botim by Novice
  • 1879 Views
  • 2 replies
  • 0 kudos