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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Phone Compatiblility

The site shows my Moto G Power is compatible but upon entering my IMEI # it shows my phone is not compatible, what gives?

GAP by Novice
  • 2 replies
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Can't connect to hotspot

I am on the visible unlimited plan. I recently got a new phone and am trying to connect to my Hotspot for the first time. When I go to turn it on a pop up appears that says "checking subscription status" and then disappears. After multiple times of t...

Resolved! App stuck at "Switch Now"

I activated a new iPhone this week, transferred my number from a prior provider, and had to use chat to activate my esim. Deleted and reinstalled the app a number of times. Every time I open Visible app, it shows my correct phone #, auto pay is setup...

LAK51 by Novice
  • 3 replies
  • 0 kudos