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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

No internet and/or no cell all over again

Losing internet (LTE) after 9am regularly for the last week and now my cell signal disappears (zero bars or it says 'SOS'). It happened to me in Honolulu HI, in Miami FL, various places. There are issues associated to my account. WITH NO SOLUTION. Bo...

georgi by Novice II
  • 3249 Views
  • 5 replies
  • 1 kudos

Refunds

Refunds should be given to the customers that have had service issues. Text messaging not working for me.

Cant receive text message

Hey can you all fix this so i can long into your site, get my account number and password and port myself away from this trash service?

GasLit by Novice II
  • 1296 Views
  • 1 replies
  • 1 kudos

Activation woes and frustrations

I am totally frustrated with trying to use the "upgraded SIM Card" that I ordered.The whole process is plagued with dead ends and the chat sessions are like standing in linefor chow on an aircraft carrier.....a total waste of time!I believe the only ...

hotmike by Novice
  • 1116 Views
  • 2 replies
  • 0 kudos