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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Current member with visible phone: wanting to upgrade phones

I am trying to buy the iPhone 14 pro and I am unable to put it in my cart because it takes me to a screen that says, “uh oh, you already have a device order in your account and cannot place another device order”. How do I great around this? thanks in...

Resolved! Correcting a porting error

I provided wrong spectrum account number while creating a visible porting request. How can I change that account number to allow visible to provide it to spectrum to enable activation of my phone number to my new visible account and mobile phone to w...

jjkoenig by Novice II
  • 3 replies
  • 2 kudos

Apple Watch and a plan

Please help. I’d like to add a plan to my #Apple Watch, I think. But it says to go to my watch app to add a plan. ??? I don’t see an option in my watch app to add a cellular plan. I am sooo lost. And waiting on someone from support to chat with liter...