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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

St Louis terrible connectivity

I have had Visible since 12/2019, had iphone 6 change to iphone 7, the entire time has been terrible connectivity. Legitimate calls to me, routinely [not all] go straight to voicemail. People have to send me a text 'call me'. Group calls drop at exac...

smessal by Novice
  • 2019 Views
  • 5 replies
  • 1 kudos

Receiving my phone

I have purchased a phone but was not home to sign for it. Now it has been sent back. How do i contact visible to resolve this issue?

Jodey by Novice
  • 1858 Views
  • 4 replies
  • 2 kudos

Audio Crackling on incoming and outgoing calls.

Is there a solution for audio crackling on incoming and outgoing calls? I have an unlocked Samsung A50 phone, US version. This happens on almost every call in the Charlotte, NC suburban area. I didn't have this problem on PagePlus, a Verizon MVNO.