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Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

iMessages not sending :(

I am new to Visible, I just switched over from Verizon. When I am not connected to WiFi, my iMessages do not send at all. I read another post that said to try rebooting my iMessage settings and then my phone, but after I did both of those I'm still h...

JS2020 by Novice
  • 3749 Views
  • 2 replies
  • 0 kudos

Trouble transferring old number. Time to cancel Visible?

I registered with "Bring my number". I have the account number and pin. I've even contacted customer service who said that the error would be corrected and they would email me ( "We do not provide service in your area."). Though according to their ma...

DM40744 by Novice
  • 2429 Views
  • 1 replies
  • 1 kudos

Can't get into Visible account to pay

I keep getting a "something went wrong" message every time I try to access help, login, or change my password. My service is turned off and I have no way of getting into my account to fix it, despite trying on my phone and my computer.

Resolved! Switching to new network - two factor login?

My phone has a physical SIM. Apparently when switching to the new network I need to log into my Visible account. How does that work, seeing as I need to get a text for two-factor authentication, and I'll only be on WiFi at that point? The person at V...

Mobile Hotspot not working

Hello, I recently switched to Visible and my Hotspot has never worked for me.I have a Samsung S9+ with Android 12. When I enable the hotspot I get a message from the Android System that "tethering has no internet", and whatever device I connect to th...

AndyP by Novice II
  • 8371 Views
  • 4 replies
  • 1 kudos