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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

I'm paying for someone else's account ...

I ordered a phone sent to someone in another state who will be porting his number over from a previous carrier. I set up an account on Visible.com to order the phone and get the process started.To activate the phone upon arrival, he's supposed to hav...

BMK53 by Novice
  • 1596 Views
  • 1 replies
  • 0 kudos

Resolved! Unable to port from AT&T prepaid to Visible

Hello, I purchased iPhone Pro Max from Visible store couple of days back and got it delivered today. When I tried activating the Visible esim on the new iPhone using the Visible app, but I kept getting some or the other error even after payment of $3...

AKB22 by Novice
  • 2936 Views
  • 2 replies
  • 2 kudos

Can't activate my service

Trying to activate my Visible service. Directions direct me to settings>cellar>add carrier. There is no "add carrier" on this screen. Tried to set up with QR code. Error message " the code is no longer valid." Can I talk with someone?