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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Bas eSIM stuck in queue?

There appears to be a request stuck in the queue that won't load. When I try and go into the Visible application says to continue where I left off and puts me into activation, it shows a eSIM for IMEI which is for this phone but when it tries to acti...

tzzhc4 by Novice
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Visible watch setup on Apple Series 3

Hello, I just switched to Visible today and I got the $45 dollar plan which has Apple Watch service included with it at no extra charge. I was charged for the plan today and I was trying to set up my service on my Apple Watch Series 3 but it said tha...

Resolved! Cannot make payment

iPhone 14 Pro cannot use mobile app . It gets stuck on opening screen and doesn’t move any further. I am unable to pay my payment as I have no option to do so on the web. I’ve called 8 different times with no solution. I either get hung up on or sent...

Payment

I tried to activate services, but you system will now accept my credit card (ATM-Visa). I do not know how to proceed. Is there a phone number I may call to get this resolved ??