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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Visible to Verizon Migration Mess

Earlier this month I tried to move from Visible to Verizon. My migration of 999.123.4567 (obviously not my real number) was processed by Verizon, but Verizon could not activate the number as Visible never released it from their inventory. I was advis...

Network upgrade needed

I have ordered and installed the new sim card. Thought I was all set and according to the app, I was. Now I am getting a daily email that a network upgrade is required. I thought that is what I just did. I don't know what the problem is. Any thoughts...

Rayzien by Novice
  • 539 Views
  • 1 replies
  • 0 kudos

Upgrade and 2FA problems!

Hello! I started the upgrade to a new network and things went very wrong. It started to upgrade but failed to finish, and I let it run all night to no avail. I now have no service nor an esim! Furthermore, whenever I sign back in to retry, it refuses...

jbogdan by Novice
  • 430 Views
  • 3 replies
  • 1 kudos