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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our Help Center...

app update 1_1 Community Banner.jpg

Need Help? Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

VisibleMgr by Intermediate II
  • 6 replies
  • 10 kudos

Need to use a VERIZON Galaxy note 4 for my visible account

I have a Verizon Galaxy Note 4 that I need to use on visible the IMEI checker says that it won't work. The Moto visible sent me has to be the worst phone ever, please excuse my frustration. Why won't my Verizon phone work? It streams so much better.

LaVonne by Novice
  • 2 replies
  • 0 kudos

Esim failure

So far not going well. Three phones unable to activate with esim. After hours of re-installing and resetting the phones gave up and ordered physical sim cards. Now two days(?) of no phones. Hope there is no emergency. Back to the 80's. All iphone 11....

doss by Novice
  • 3 replies
  • 1 kudos

Resolved! Visible App download

Can’t download Visible app to Compatible iphone6. Message says IOS 13.0 needed. Have IOS 12.5.6. No other updates available.