Need help?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Internet access and the esim

I am travelling to Japan soon and need internet access. Can I temporarily install an eSIM card from a Japanese carrier without losing my current phone number? I know I can enable the global access but I want a faster connection while I am there. I’m ...

Email invalid

I am trying to start an account and get a plan up and going but when I get to the page where it asks for my email, when I type it in I get the message “An email address can only have letters (a-z), numbers(0-9), special characters (-_+), or periods(....

Smartwatch Only International Calls

Just signed up for the Visible + yearly annual plan. While playing around with my watch without my iPhone I tried to make an international call using my watch and got a generic Visible message recording saying to contact customer service. When my iPh...

Activation Issue

When my daughter attempts to activate her sim it tells her "We are unable to process your order"The payment info is correct and we the sim is in correctly.