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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

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Question on porting in

So I am going to transfer my number to Visible ~ but I have about 6 weeks left of my Mint Mobile year. When would be the best time to start the port in process? (this is my second iPhone 12 and it’s a Replacement) , the speaker failed in my last one,...

Switching to a new iPhone

I bought a new Apple Watch SE, trading in my Apple Watch 4Unfortunately, Visible does not have explicit instructions under FAQs for witching to the new watch. So I went on Chat. After going in circles with Chat, I asked for a phone connection. I was ...

Slow data speed

I have a pixel 7 just activated not too long ago with esim and I was just asking is it normal to get speeds less than 2 mbps?

Samsung flip 5

Bought flip 5 from samsung which is unlocked and was going to be a new customer for visible not but trying the imel number but it did not work and saw the list the compatible android phone but it was not on the list. I talked to the customer service ...