Need help?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Problems Porting my number out of visible

I have tried two different carriers to try and port my number out of Visible, both of them tell me my account number is wrong. I have verified it is correct. Any one else have this problem

jayk2k3 by Novice
  • 5832 Views
  • 6 replies
  • 0 kudos

Resolved! Port-in from T-Mobile unacceptable still not done

Is anyone else having a problem to port-in phone number from T-Mobile? It’s been over a week escalated as well and still exceeding that response time. Past carrier ports were completed in 15 minutes and max of 45 minutes. I’ve asked multiple question...

Visual Voicemail issues

Hi community,Chat was not able to help me. I have one of the visible approved phones, Moto G7 Power. Ported over to visible a couple of weeks ago and have had problems ever since. Latest issue is VVM. App is standard for this phone and worked fine wi...

Resolved! Activation loop

I am new to Visible as of today. Just received my SIM card a few hours ago. I inserted it and went into the Visible app. I then restarted my phone just like it said. After doing that I went back into the app and it started making me do the same steps...