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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Phone exchange

Website says this "You are permitted one exchange. To make the exchange, return the merchandise (including device, charger, battery, instructions, and any other components) in the ORIGINAL box. All merchandise must be in like-new condition and accomp...

Motorola Moto G stylus

The Moto G power 2020 is compatible to your network and it has this network hardware; 4G: LTE band 1/2/3/4/5/7/8/12/13/14/17/18/19/20/25/26/29/30/38/39/40/41/66/71 | 3G: UMTS band 1/2/4/5/8 | 2G: GSM band 2/3/5/8CDMA: BC0 BC1 BC10The Moto G stylus 20...

Port in issue - 6 days and waiting!

I ported in my main number on Aug 29th and still don't have service activated on my number! I have been in constant contact with the chat team and for the last 4 days I am being told that it will be resolved soon. I am given the 24 hr to 48 hr time l...

joe_11 by Novice
  • 1 replies
  • 0 kudos

RV connection

I have the winegard 360+ and the gateway 1000 router install on y rv. Will it be possible to a get verizon sim card for the gateway 1000 and use it a my router?.

It's not possible to re-download an eSIM

I configured my iPhone with an eSIM when I first signed up for service.I liked the service, but I didn't want to switch completely at that time. So, I stayed with my then-current provider, stopped auto-pay at Visible, and deleted the Visible eSIM con...

acstb by Novice
  • 1 replies
  • 1 kudos