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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Unable to checkout with eSIM

I am trying to switch to Visible service. When I complete the compatibility checker for eSIM and attempt to purchase a plan, it takes me to an empty cart. I have tried several times and the same thing happens. Have been waiting for a live chat agent ...

SIM to eSIM Conversion Warning

Just to let other folks know, if you've browsed the plans in the last few days, don't click convert to eSIM. Even if you don't change plans, the conversion will get stuck. When it gets stuck, you have no mobile connectivity. I'm still waiting for a r...

Anon by Novice III
  • 7067 Views
  • 14 replies
  • 6 kudos

eSim to eSim - upgrading to a new phone

Hello, I have asked support multiple times what the process is to activate a new phone on my account. I was told different things by different reps so I wanted to see if anyone here knew the correct answer. I currently have an iPhone 13 Pro with the ...

hallja5 by Novice
  • 2232 Views
  • 3 replies
  • 0 kudos

Dual Sim iPhone

I currently have a Verizon Wireless business account with 2 lines on my iPhone. 1 is a physical sim and the other line is an e sim. Can I do the same with Visible? Would both lines be a part of a family plan?