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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

unable to access email associated with my visible account

I've been unable to log into my visible account for several months now because customer support appears to have mistyped my email address after an account change. When I click "I forgot my password" nothing is ever sent to me. I need to have the emai...

So Frustrated with Visible

I'm having such a terrible time trying to become a Visible customer. So bad that I'm wondering if the savings is worth it. Where do I start?Latest bug is that website won't accept my password. When I try to reset, link says something went wrong try a...

baturro by Novice III
  • 3 replies
  • 2 kudos

need help with problem - LTE Blade 10

Hello everyone, my wife is having a problem and we need some help. Yesterday, her phone started just displaying screen after screen and repeating. It appeared to display the screen of any open app. She had to force a power off reset by holding the po...

Kleinm by Novice
  • 1 replies
  • 0 kudos

Resolved! Visible Customers cannot call Google Fi Customers

As of May 1, 2021, Visible Customers cannot call Google Fi Customers. This issue has been going on for a few weeks now, and multiple Visible Customers have attempted to resolve the problem through both Visible Support without any success. Problem Sum...