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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

iPhone or Android?

Hi! I got my sim card yesterday and activated my phone with no problem. I am trying Visible on a trial basis for a month to see how the service is and if it's as good as "they" say we will be switching all 5 of our lines to Visible. I have always use...

Technical Difficulties

02.02.22 - 21:15 UTC We’re experiencing some technical difficulties, and you may not be able to make certain updates or changes to your account. Here for the $200 gift card promo? Don’t worry, we’ve got you. Keep an eye on this thread for additional ...

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Resolved! Problems with the App today?

I tried to enable scam protection this morning. Had to update the App, which I did. Then I couldn't sign in. Tried to sign in on the website, too, but no success there either. Now I can sign in, but the App and the website don't seem to be working pr...

SherryT by Novice II
  • 4391 Views
  • 4 replies
  • 1 kudos

Invalid email address

I have four separate accounts at Visible. I have had them for over a year but when I went ot log in today it is now saying my email is invalid.It appears that it is beign rejected because there is a dash "-" in the domain name. A dash is a valid char...

tim5055 by Novice
  • 1682 Views
  • 1 replies
  • 3 kudos

Unable to login to my account since today morning

Hi: I'm unable to login to my account since today morning. On the web I get "Exceeded quota for verifying passwords" and on the app I get "Looks like you may be having difficulty getting started right now.". When I launched my app on my iOS device, I...

intzer0 by Novice
  • 7313 Views
  • 4 replies
  • 5 kudos