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Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Esim Download Failure

I have a brand new Iphone 13 Pro Max unlocked from the Apple store. Apparently, the Visible app cannot complete the Esim download. They indicate it's "paused" lol! I've chatted 8 times, been given case #, call back with no call back, is this the usua...

Ordered 2 weeks ago. Now order cancelled!

I ordered a phone 2 weeks ago. I contact chat to see what's going on and get informed my order has been cancelled and my account is on hold. Then chat stops responding. Why was my order cancelled? Why is my account on hold?

Unable to delete

Unable to delete this post which was for a different issue I fixed. Why is there no delete button?

Missing OCN number error

Is anyone else getting a random error “missing OCN NUMBER” when friends or family try to call you?I have iPhone 12Pro Max. Unsure if it’s my phone (Apple) or visible’s network connection to Verizon