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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

SIM card

has anyone else experienced terrible call quality with Visible? I am on SIM card number two from Visible and the call quality continues to be awful. I need bionic hearing to hear the person on the other end of the phone. Note: I am using a brand new ...

darcdm by Novice
  • 472 Views
  • 1 replies
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goofy little icons

what are these goofy icons used by visible that seem to mean and do nothing ? 2 dots of a square or 2 dots over a wavey line similar to the one in the upper right of this community page

perk_dp by Novice
  • 281 Views
  • 1 replies
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Service Capability & Options in Europe

I've been reading posts about service overseas. I have an iPhone 11, and just want to make sure I understand what services I can expect to work. I realize that my Visible service won't work there as it does in the US. I have enabled WiFi calling. So....

BCOS by Novice
  • 853 Views
  • 3 replies
  • 0 kudos

Trade in Cancelled

I purchased a new Iphone 15 but my order says that the trade in was cancelled. How can I get the trade in reinstated? Old phone is Iphone 11 pro max. TIA

kkelton by Novice
  • 267 Views
  • 1 replies
  • 0 kudos