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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Billing

Just spent last night and this morning trying to explain on a secured chat with Visible including "screenshots of my checking account" that I am being charged on the 5th of every month $20 for someone else's Visible account. I could not get through n...

Resolved! Unable to activate my service.

I initially signed up with Visible and requested to keep my number and use an eSIM. This activation appeared to work based on emails received, but in the end I had no service (SOS). After working with 2 agents through chat and attempting numerous pho...

aoddev by Novice II
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Resolved! wifi calling

Our family recently switched service from Verizon to Visible, after Verizon jacked up our rates. We live in an area with a very weak cell signal, so we are dependent on wifi calling. Ever since we switched, our calls are constantly being dropped or s...