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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Device Upgrade Program

I need some clarification please as I was given very opposing information from two different live agents within the same day. I have paid off at least 50% of my current Pixel phone via Affirm. I inquired about upgrading to the new iPhone model. The f...

ds09 by Novice
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Trade-in

I traded in my old phone and received a credit card by email. I PRINTED OUT THE CARD AND THEN LOST IT BEFORE GETTING TO USE IT

pogfmk by Novice
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Bank app no longer works

I've had Visible for around 4 months. I have been unable to open my bank app. I've contacted bank, Google Play store, and TCL for support. Bank app has worked since beginning. I have virus protection to avoid being hacked. I've uninstalled and reinst...

MMS on A53 (Unlocked)

Hello all. I'm in need of some help. Yesterday, I had to reset my hotspot (since my connections were unstable). I've contacted Visible and they said I had to update my basic plan (which I did) to make my hotspot run better (which it fixed the issue) ...