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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

PSIM to ESIM enable plan switching?

I moved another line over... this involved a PSIM, as the device I purachased was an iPhone 13p. Port from ATT. It almost was smooth, but the iphone arrived without a PSIM, and the friendly chat rep explained that he couldn't set it up with an esim, ...

swerve by Novice II
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Samsung A53: Transfer SIM Issue & Text Messages Stop

Purchased a Samsung A53. The IMEI shows as being supported. When I sign into the Visible App it asked me to Transfer the SIM. The App thinks the phone has an ESim, which it doesn't. Still shows the old phone under devices. Tried it from another devic...

Not Receiving text messages

Not Receiving text messages, and the only thing that fixes it is restarting my phone. i have a samsung galaxy s21+. need help because trying to get a live chat going is impossible.