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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

disable two step verification

Can someone tell me how to remove two step verification on your phone? Also when I try to answer my Samsung s23 Ultra phone when it rings, it won't answer, have any clues why?

service for a family

If I want to switch my four lines of cell phones for my family to visible, can I move them into one visible account or do I have to set up four separate visible accounts, one for each phone?

Question on Esim on old network

So I have an esim but what I did not realize was I still had a physical sim installed in the phone. Since I have removed the physical sim and getting slow speeds (sometimes less then 2 MB down), is it advisable to delete the esim and start downloadin...