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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Visible Sim Card

How long would I have to activate a visible SIM card once received? I have a iPhone 12 Pro Max so was wondering if my phone is compatible too.

Visible App Issues

During my porting process, I ended up with no cellular data access. I have found that you cannot get to the Visible app login screen without cellular data working. It says I am having problems and to try againI need to redownload my eSIM. Any solutio...

Resolved! International text via wifi

I have Visible + and will be traveling to Honduras (Roatan) in the next month. I understand that I can not typically get calls & text (via roaming), but confused if I can still receive or send them while on wifi? I did a live chat and it sounded like...

CalisMom by Novice II
  • 4381 Views
  • 6 replies
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Visible; Terrible Website, Terrible Support

I tried to sign up for the 15-day free trial for my father. It wouldn't let me as it stated the email is already in use by another account. So I tried to reset the password but it stated his email did not exist in the system. I then tried to sign up ...

Is there an option for 'private' support with Visible?

When looking for support I see that I can chat with a bot, make a post on twitter, send a message with Facebook or post here on this forum. The bot does virtually nothing and I don't use twitter or facebook so this forum appears to be the only way to...

chmedly by Novice II
  • 664 Views
  • 1 replies
  • 0 kudos