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Forum Posts

Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Payback Credit

Why am I not getting the Payback credit? I bought the phone, ported my number. Did what I was supposed to do. ???

First Time User - Things To Improve

1. Don't ship anything FexEx Signature without TELLING the Visible Customer you are sending FedEx Signature Required. Super Annoying.2. Don't send anything FedEx - at all! Their tracking system is a joke and they miss their delivery window EVERY time...

abme14 by Novice
  • 1692 Views
  • 3 replies
  • 1 kudos

Resolved! Issues as new visible customer

New cusomter. Have an iphone. Transferred existing phone number. Issues: 1) Can make outgoing calls. Can receive them and can sent texts. 2) Only one bar maybe 2 at home. Strange as Verizon has good coverage here. 3) In trying to trouble shoot i was ...

delve by Novice II
  • 2904 Views
  • 2 replies
  • 0 kudos

NOT ACCEPTING PAYMENT METHOD

I just bought a brand new iPhone 15 and switched to the Visible+ Plan, and Visible is not accepting any of my payment methods to pay my bill. I have tried 3 different credit cards, my PayPal account, Apple Pay and my debit card, every single time the...

Can't activate replacement phone

got replacement phone from Apple but can't activate because phone is not active to receive verification codes, however, I chose to have them send to email but I'm not receiving any of the codes. So I'm sitting here with a brand new iphone 14 and can'...