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Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Is there an option for 'private' support with Visible?

When looking for support I see that I can chat with a bot, make a post on twitter, send a message with Facebook or post here on this forum. The bot does virtually nothing and I don't use twitter or facebook so this forum appears to be the only way to...

chmedly by Novice II
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This is wild! I've never done this before

so I'm trying to get started with setting up my iPhone XR (I have an unlocked phone and I'm getting a new number for it from visible) I'm stuck at the part where you enter your address in via the app. nothing else is happening.

NetworkDiagnostic battery usage

Activated 2 week trial and noticed higher battery drain after activation on Visible. Visible is esim2 and my old carrier is esim1 on my Samsung Galaxy s23 ultra 512gb unlocked. System > Battery sez "NetworkDiagnostic", a system app is consuming the m...

WEA Alerts not working

Everytime that an Amber Alert or WEA weather alert comes through, my child who has Gabb phone gets the alerts every time. But my wife and I, who have Pixel 6's, never receive the alerts. This has been ongoing for at least a year now. The device is on...

Cannot receive incoming calls

Ported my Verizon A71, 5G to Visible about two weeks ago. Apparently I have not been able to receive incoming calls this whole time, but just realized it today. Incoming calls go straight to VM, and I have no notification of any VMs. I have been thro...