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Forum Posts

Quick solutions to common wireless service problems

If you’re having any issues with calling, texting, or anything involved in using data, we’re going to provide you with some common network troubleshooting steps. So, if you’re having issues, try the steps below. If you’re still having issues after th...

Forum Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

Visible wont take my money!

Going on nearly 9 months or more now I have tried and failed repeatedly to purchase a phone and service from visible. Eventually I just bought the Pixel 5 cash from Verizon and got on their plan erroneously thinking that a internal move would be easi...

dechill by Novice
  • 2 replies
  • 1 kudos

Resolved! texts not sending

hola peeps!in the last few days I have had texts not send initially when Im on LTE - I have yet to have this happen when on wifi only (airplane mode)on a second or third attempt they go through - had good signal each time - was making calls and check...

Resolved! Help

just switched over last night and nothing is working right! I am very frustrated cause I am locked out of log in and do not know what to do, I cant get calls I cant text cant get anything, Please let me know what to do

Olingerj by Novice II
  • 2 replies
  • 1 kudos

can;t activate phone

new phone needed activation, the activate button just gave me an error message, call supprt, I did, she wouldn't/couldn't help. no phone that works so I cancelled the acct( the service for this was excellent!!!!!!)I have no printer, won't buy one jus...

milo by Novice
  • 2 replies
  • 0 kudos


I tried to switch to Visible today. Started about 3 and at 7 it still was not done. Old number not working either. New SIM tomorrow. My question is how do I fix this? Account looks to be set up online and in the app. 1 major thing never happened. I n...