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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Endless Loops

What attracted us was the potential to save significantly with Visible over its owner Verizon for two lines. The difficulties in switching were profound from obtaining a new PIN to being trapped in loops between Visible and Verizon attempting to nego...

803 message error

I received my new phone, and SIM card yesterday. I am unable to send texts or make calls. I get a 803 message error. Some people have had success doing a reprovision on their SIM cards. Please advise Russ

Fewelrd by Novice
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Can't Log into App

I signed up for new Visible phone plan and bought a new Iphone 15 XSMax. I was sent a defective phone. I tried to get support and spent an hour with someone on chat who was not able to get my problem solved. Regretfully, I had to return the phone. No...

cjr1173 by Novice
  • 658 Views
  • 1 replies
  • 0 kudos

Payments not working properly

They keep telling me I haven't paid when I have.They have even sent me a confirmation email but the payment history says I haven't. My CC company website shows the withdrawals. They've just issued a final warning for December payment yet I have paid ...