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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Login Loop from MacOS and Safari

So, this might be a very specific problem - I'm using MacOS Ventura (non-Beta) and when I try to log into, I can enter my user name and password - at this point, I get a popup to enter the SMS auth number.No problems, I get the text a...

From Party Pay to Visible + eSim nightmare

Tried activating my Visible + service on my Iphone 12 Pro. In the activation process, the last 6 of my IMEI that the app shows is correct. The device, however, show that the IMEI belongs to a Iphone 7. Have had @VisibleCares go back and forth with me...

What to do first?

my chat box disappeared. I was #43. My new phone from Visible is here and charged up. Emailed directions said to install visible app. Which phone? Old phone or new phone before the new sim is installed. I also want to port my number.

U-234 by Novice
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