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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Verification on whether I have an account

Last weekend I tried to sign up for Visible and purchase a phone. I received several emails verifying then saying my payment was declined. The last one said it is was verified but have not heard anything else since then. How can I find out whether ev...

Don't know if I have an account

Last weekend I tried to sign up for Visible and purchase a phone. I received several emails verifying then saying my payment was declined. The last one said it is was verified but have not heard anything else since then. How can I find out whether ev...

No service in Canada

I have the Visible+ plan and traveled to Canada for work but had no phone or data service when I was there. When I was in the Vancouver, BC airport changing to my connecting flight, I got a message saying "Welcome to Canada" and that it was updating ...

jjluiz by Novice
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Service in Eleuthera, Bahamas

I am traveling to Eleuthera, Bahamas soon. Can I use Wifi for calling or internet with no additional charges? I have the Basic plan right now. TIA

LePug by Novice
  • 239 Views
  • 1 replies
  • 0 kudos