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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Service Capability & Options in Europe

I've been reading posts about service overseas. I have an iPhone 11, and just want to make sure I understand what services I can expect to work. I realize that my Visible service won't work there as it does in the US. I have enabled WiFi calling. So....

BCOS by Novice
  • 1557 Views
  • 3 replies
  • 0 kudos

Trade in Cancelled

I purchased a new Iphone 15 but my order says that the trade in was cancelled. How can I get the trade in reinstated? Old phone is Iphone 11 pro max. TIA

kkelton by Novice
  • 671 Views
  • 1 replies
  • 0 kudos

Refund please

I’m not a customer of yours but I was charged a fee from you guys why is that It was for $7.98

Change payment due date.

I want to change the payment due date for one of my Visible lines. Visible Customer Service wasn't able to help. How can I change the payment due date?

JMT by Novice II
  • 2227 Views
  • 3 replies
  • 0 kudos