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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

regarding a phone bought from Visible

Hello, I bought a phone through Visible in the middle of November, and was on a phone plan for thirty days before ultimately deciding to cancel it. I understand that phones bought through Visible should unlock at 60 days from purchase provided that t...

Resolved! Apple Watch activation screen too large for iPhone SE

Trying to activate my new Apple Watch SE 44 mm with Visible. When I get to the accept screen I can not get to the area to continue or accept. This is on an iPhone SE 2022 which has a smaller screen due to the physical home button. No way to shrink th...

GreenSub by Superuser
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  • 1 kudos

Cannot Access Account due to MFA(2FA)

I have had Visible for two months, yesterday I tried transferring my number from an iPhone 11 to a 12, both using eSIM. Every time I received a verification code via SMS, it would say it was incorrect. Contacted customer service, got the 11 deactivat...