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Visible eSIM App Update

Our Visible app has been updated for iOS with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our Help Center...

app update 1_1 Community Banner.jpg

Need Help? Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

VisibleMgr by Intermediate II
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Apple Watch Ultra Thread

The Apple Watch Ultra is available now on Visible! Have questions, thoughts are feedback for the community on the latest Apple Watch line up? Tell us in the comments.

Resolved! New Visible+ Service

I recently switched to the Visible+ service, from the standard unlimited plan. The eSIM activation has taken over 2 hours now, with the screen "We're setting up your Visible service plan, this should take less than 5 minutes." I would've thought that...

Can't email support??? Voicemail doesn't work

Pertaining to ticket [Edited for Privacy] Email suggested first steps that chat suggested. Naturally I have done these multiple times. Also communicating through email that can't be replied to and forcing public discourse? Really?

Resolved! Visible+ upgrade, eSIM and absent support

I attempted to upgrade to visible+ on my account on my iPhone 14 Pro, following all of the instructions in the app - battery charged, connected to wifi. The upgrade process even triggered the iOS eSIM activation process, but it immediately failed to ...