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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

porting from Verizon

Hi, I am trying to port my number from Verizon and having problems. I have gotten a transfer pin from Verizon and provided all the info to Visible. If there is a problem on the Visible end, I should receive an email telling me that (correct?) I have ...

Patm50 by Novice
  • 237 Views
  • 1 replies
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Hotspots

I am using the trial but want to try the hotspot. When I turn my hotspot on it only allows me to select my current carrier. How do I switch to select the trial number hotspot? I’m on the eSIM that was sent for the trial.

Tv

Tv connect via hot spot but no wifi

Porterj by Novice
  • 137 Views
  • 1 replies
  • 0 kudos

E-gift

Has anyone traded in a phone but not received there e-gift card? According to Visible my e-gift was supposed to be delivered by 2/10 via email. It never came!I’ve opened several cases with Visible via the live agent chat with no resolution. I have to...

My SIM card was no longer valid without explanation

I spent time with chat attempting to get my phone working again. Chat said the SIM card number was not valid for my account. I asked them to check my call history which showed that I had been making calls successfully with that Sim. I am without a ph...

Mmn2 by Novice
  • 662 Views
  • 0 replies
  • 0 kudos