Need help?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

New phone can't be unlocked by visible???

So I have a huge problem trying to transfer my service to a new phone... Bought a brand new moto g stylus from visible and when I tried to transfer esim.. nothing. Ok fine, got a human from CS to help, but according to them my phone is carrier locked...

Activation

We are going on day 12 trying to get visible to activate my account we keep getting told they have escalated our case. I have an iPhone 15 pro and we are unable to get our original phone number back per Verizon they gave it over to visible 12 days ag...

Can’t use my email for account

Hello, I was trying to use my primary email but due to having a period near the ampersand Symbol, Visible will not accept my email and it comes up with an error. The error says “emails cannot have special characters after the ampersand symbol” someth...

EJD17 by Novice
  • 346 Views
  • 2 replies
  • 0 kudos

Apple Watch Ultra 2 cellular still not connected

I have been trying for almost 3 weeks (I counted around 5 hours so far) to get my new Apple Ultra 2 watch connected to my cellular plan. I had an older Apple Watch (7, I think), that had already been connected. I followed the instructions, and the wa...

stacia by Novice
  • 193 Views
  • 1 replies
  • 0 kudos