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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Phone number port error

Just got a new phone, switched from T-Mobile to visible. Confirmed via IMEI that my phone was functional with visibles phone network. Got my sim, tried to put it in my new galaxy S-21, got the email that my number was ported over successfully >24 hou...

botim by Novice
  • 2 replies
  • 0 kudos

Visible basic plan changed to $25

I am visible customer from Oct 2022. Last year plan was $30 for basic unlimited which got changed to $25 few months back for everyone bu still we are paying $30 and there is no way to change it. Why ?

Resolved! hotspot

Hi, Ive noticed my Visible hotspot wont open ebay or craigslist. It opens many other sites, but flags a certificate issue on these two. My Verizon hotspot had no issue with these sites. I tried different browsers. Suggestions?

pjb5 by Novice
  • 3 replies
  • 0 kudos

new sim card

My sim card stopped working in my old apple phone so I am switching from an apple phone to an android phone, do I need a new sim card?

Cant receive calls or sms

It's the third time I talked to someone and did all the same process. Delete the esim, restart network, and other things.. And nothing happened so far. I cant receive sms and calls! I can make calls, send sms, and 5g works. I dont understand what's t...