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Cannot access support

I signed up, then got an error message that I put in the wrong pin. I did put in the right pin. Now it will not let me use the chat function. I want to cance, but help page comes up blank. Any other how to cancel the account? (Phone, email, live huma...

Raff98 by Novice
  • 1480 Views
  • 2 replies
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Will access to hotspot data be more consistent with Visible+?

Hi there! I understand that hotspot data on both plans is limited to 5 mbps. I'm wondering if the hotspot on Visible+ is more consistent than the base plan. Does the 50 GB/mo premium data translate to the hotspot in terms of not getting deprioritized...

wren by Novice
  • 3673 Views
  • 1 replies
  • 0 kudos

Outage 2/12/2024

I have not been able to Access the app or website since 2/13/2024 two different accounts three different devices

Samsung s22 Ultra network issues

Hi everyone. I have an Samsung Galaxy22 ultra getting 1 bar since the new rollout of Sim cards last year. I contacted visible tech-support chat, the rep sounded confident & took me from 1-2 bars to no service for 3 weeks. I’m still having issues conn...

Windbite by Novice II
  • 8269 Views
  • 6 replies
  • 0 kudos