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Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Resolved! No Text on Wifi

This forum will not let me post my message - it keeps saying duplicated message detected, but my message has never went through - so how can there be a duplicate??? weird. Anyway, my phone cannot send texts from wifi at home. FYI, I don't have a cell...

sites broken, numerous mistakes made by visible

The site is down since yesterday. It went down while I was talking to a customer service bot. The bot could not connect me with a representative, and then the site went down. I was trying to get information on the new network change and the free phon...

nooo by Novice
  • 1017 Views
  • 1 replies
  • 2 kudos

Resolved! Internet slow after network upgrade

My sister just upgraded to the "new faster" network this week. Her phone is 4g/lte phone, not 5g. She used to get like 15 to 20 mbps speed, but after the new sim was activated, her speeds are about 2 mbps down and .5 mbps up. Horrible! Can anyone sug...

Johnetx by Novice II
  • 3904 Views
  • 4 replies
  • 1 kudos