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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Phone service down from 9am to 5pm Monday 05 Dec 2022

We cannot make or receive calls to outside parties or ourselves. We live outside NYC with more cell towers than Xmas trees. What happened, when will it be repaired and what compensation will Visible provide to those who lost service?

JCJR by Novice II
  • 4 replies
  • 1 kudos

Resolved! compatibility

"Galaxy A seventy one fiveG UW Verizon" this is how this phone is listed at Back Market. Am I correct in believing it will work on Visible?

Becoming a customer

I'm trying to purchase a plan and swap my device but when filling out the information the system doesn't recognize my address so I can't go any further what can I do

porting out

Does anyone have a way to solve this porting out taking days? I have been at this for two days! chat is unreachable