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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Coverage

When I run the visible coverage map it states "network available" but when I attempt to sign up I get the "there may be a network issue in that area". Yeah, it's a really remote area, but Verizon functions very well, but I can't find out if they own ...

Demax by Novice
  • 234 Views
  • 2 replies
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Community email verication

App will not accept email address says it is already being used. I have tried to sign up several times and that may be the issue. Please help to correct.

Randal by Novice
  • 105 Views
  • 0 replies
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Validation email not coming thru.

I've not been able to activate service due to the validation email not coming thru to my email. Got ahold of a live agent, he checked the email address and said they've been sending and to check my spam/junk folders. I did so, nothing there. He re-se...

David1 by Novice
  • 241 Views
  • 1 replies
  • 0 kudos