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Visible eSIM App Update

Our Visible app has been updated for iOS with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our Help Center...

app update 1_1 Community Banner.jpg

Need Help? Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

VisibleMgr by Intermediate II
  • 6 replies
  • 10 kudos

Friend code

I am new to visible and I am trying to get a friend code so I can have someone else sign up and get the discount. Every time I try I get an error and it says try again later but when I do it still doesn't work. Any help would be great

Scott13 by Novice
  • 1 replies
  • 0 kudos

Receiving and sending calls

Recently switched from V e r i z o n to visible. I cannot add E sim it requires QR code. I cannot make a call nor text. Pls help


I need help transferring my number I created an account and they gave me a number but I want to transfer my old one how do I do that?

Activation Didn't work. CSR was helpless.

My activation got stuck. I tried to chat with the CSR. Each time was one hour plus wait, and each time I was told the "specialist" would look into this ASAP. It has been a few days. Every day I got the same answer. Visible has charged my credit card ...

vsbacct by Novice
  • 1 replies
  • 1 kudos