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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Block *67 Calls or Require Caller ID Shown

Hi, I keep getting calls from a number marked No Caller ID (they are using *67) that is a harassing caller. I need a way to block numbers that come in saying No Caller ID, or require that they show their telephone number, *without* blocking other num...

USB Tethering asking for Network Security key

I have an A13 phone. I have connected the A13 to my laptop. My laptop sees the A13 phone. My problem is that it is prompting me for a "network security key". I have no idea what that would be for the A13 phone. I have wifi in the house and I can conn...

Order Interrupted - can't start again; Pending Trade-In

Started an order earlier today, website coughed, redid the order and got confirmation of the pending trade-in but no other order confirmation. Spent forever in chat. Somehow the order got placed and then cancelled (two credit card transactions). Was ...

Not Getting Incoming Texts

I've been having tons of issues the past few weeks with incoming text messages. I can send messages, but I don't get any incoming messages. Sometimes I don't realize this isn't working for over a day and end up getting tons of messages at once after ...

em by Novice
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