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Forum Posts

Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

No free trial on Androids

Website is saying no free trial on Android. Can I sign up with a new plan sim card and after trial period import and switch plan to my phone number. Hate to do that until I know I am happy with the service. Thank you.

RF by Novice
  • 1143 Views
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Turning off "Find My Adroid" to clear anti-theft error

How do I go about turning off "Find My Adroid" feature on the phone I sent in to Assurant without having the phone in my possession? I never enabled this feature to my knowledge to begin with unless it is done by default by Samsung?

Ringtones and SIM questions from new Visible user

Just joined Visible with my Samsung S22 cellphone from a prior provider (Verizon). Verizon was on SIM 1, Visible is on eSIM. Old number has already been ported over. Newbie questions:1. Ringtones: How to do I access, or where on the phone can I recop...

Resolved! Trade in amounts

Since there is no obvious way to provide feedback to visible, I'm posting this here. Very happy with your service up until I purchased a new phone recently. Your trade in amount for my old phone was $100, which influenced the price point of my new ph...

Kristen by Novice
  • 7445 Views
  • 6 replies
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Phone & Text Not Working

I switched to Visible and it says my phone is active but it doesn't work. I've done everything suggested to fix it many times to no avail. Ant suggestions?

Aymer by Novice
  • 1422 Views
  • 1 replies
  • 0 kudos